Privacy policy
Privacy Policy
Effective Date: [Insert Date]
Website: www.roovindia.com
Entity: ROOV Lifestyle Pvt. Ltd. (“ROOV”, “we”, “us”, or “our”)
1. Introduction
ROOV Lifestyle Pvt. Ltd. (“ROOV”) values your trust and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or transact on our website. By accessing or using our website, you agree to this Privacy Policy.
2. Information We Collect
We collect personal and technical information to provide and enhance our services, including:
- Personal Information: Name, email address, phone number, billing and shipping address.
- Payment Information: Processed securely via Razorpay. We do not store or have access to your complete payment details.
- Technical & Analytics Data: Device type, IP address, browser details, cookies, and browsing behavior, collected through Google Analytics and Meta Pixel.
- Marketing & Communication Data: Information shared when you subscribe, sign up, or interact with us through Email, SMS, or WhatsApp.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders efficiently.
- Provide updates on orders, offers, and new collections.
- Improve our website experience, analytics, and product relevance.
- Run remarketing and personalized ad campaigns on Meta, Google, and other platforms.
- Comply with applicable laws and resolve disputes.
4. Sharing of Information
Your information may be shared only as required for legitimate business operations, including:
- Service Providers: Payment gateway (Razorpay), logistics, and analytics partners.
- Legal Obligations: If disclosure is mandated by law, regulation, or legal process.
We do not sell, rent, or trade your personal data to any third party.
5. Cookies & Tracking Technologies
We use cookies and pixels to improve functionality, analyze website performance, and deliver tailored advertisements. You may disable cookies through your browser settings, though this may affect certain website functionalities.
6. Data Security
We employ reasonable technical and organizational safeguards to protect your information from unauthorized access, alteration, or misuse. While we strive for absolute security, no digital platform can guarantee complete protection.
7. Data Retention
Your personal data is retained for as long as necessary to fulfill business, legal, or contractual obligations. After that, it is securely deleted or anonymized.
8. Your Rights
You have the right to:
- Access, correct, or update your personal details.
- Withdraw consent for marketing communication at any time via “unsubscribe” links or by contacting us directly.
- Request deletion of your data, subject to legal and transactional requirements.
9. Marketing & Communication
By sharing your contact details, you consent to receive marketing communications via Email, SMS, and WhatsApp. You can opt out at any time by following the unsubscribe instructions in our messages.
10. Changes to this Policy
We may revise this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.”
11. Contact Us
For questions, concerns, or data-related requests, please contact:
ROOV Lifestyle Pvt. Ltd.
Email: support@roovindia.com
Website: www.roovindia.com
Address: [Insert Registered Office Address]
